Terms of Service

Terms of Service for Stout’s Metal Products Inc.

Welcome to Stout’s Metal Products Inc. By accessing or using our website, services, and communications, including SMS and email, you agree to the following Terms of Service.

1. Use of Services

By using our website, submitting an inquiry, requesting a quote, or engaging our services, you agree to provide accurate and complete information.

You are responsible for ensuring that any project details, measurements, photos, service requests, contact information, and other materials you submit are accurate to the best of your knowledge.

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You must be at least 18 years of age to access or use this Website and its services. By using the Website, you represent that you meet this requirement.

2. Communications & SMS Consent

By providing your phone number through our website, forms, quote requests, appointment requests, phone calls, or other registration methods, you consent to receive SMS text messages from Stout’s Metal Products Inc.

These may include:

Appointment reminders

Quote follow-up

Project updates

Service updates

Scheduling notifications

Important business notifications

You can cancel the SMS service at any time. Simply text “STOP” to the shortcode or phone number. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to:

Email: [email protected]
Phone: (856) 854-7938

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy.

3. Email Communications

By providing your email address, you consent to receive email communications from Stout’s Metal Products Inc.

These may include responses to inquiries, quote information, project updates, appointment details, service-related messages, and occasional business or service updates.

You may opt out of non-transactional email communications at any time by following the unsubscribe instructions included in the email or by contacting us directly.

4. User Responsibilities

You agree not to misuse our website or services, including:

Providing false, inaccurate, or misleading information.

Attempting to interfere with website functionality, forms, systems, or communication tools.

Using our services for unlawful, fraudulent, or harmful purposes.

Submitting content, photos, files, or requests that violate the rights of others.

Providing project information or property access details without proper authorization.

5. Quotes, Estimates & Project Information

Any quotes, estimates, timelines, or project details provided by Stout’s Metal Products Inc. are based on the information available at the time they are given.

Final pricing, project scope, materials, labor, scheduling, and availability may vary based on site conditions, measurements, material costs, project complexity, customer changes, permitting requirements, or other factors.

Quotes or estimates may be subject to expiration, revision, or additional approval before work begins.

6. Payments & Fees

If applicable, all payments, deposits, balances, service fees, project costs, or material costs will be disclosed and agreed upon separately.

Payment terms, deposit requirements, cancellation terms, refund policies, service timelines, and project deliverables may vary by project and will be outlined in estimates, invoices, agreements, or other written communications.

Failure to make required payments may result in delayed service, paused work, or cancellation of the project.

7. Customer Materials, Photos & Project Access

To provide services, Stout’s Metal Products Inc. may request project details, measurements, photos, plans, property information, or access to the project location.

By providing these materials or access, you confirm that you have the legal right to share them and authorize us to use them for the purpose of reviewing, estimating, scheduling, or completing the requested work.

You remain responsible for the accuracy of any project details, measurements, plans, photos, or other information you provide.

8. Intellectual Property

All content on this website, including logos, text, images, graphics, service descriptions, and branding, is the property of Stout’s Metal Products Inc. and may not be copied, distributed, reproduced, or used without permission.

Any custom designs, drawings, concepts, plans, or project-related materials created by Stout’s Metal Products Inc. may be subject to separate ownership, usage, or licensing terms unless otherwise agreed upon in writing.

9. Limitation of Liability

Stout’s Metal Products Inc. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, communications, estimates, services, or completed work.

This includes, but is not limited to, delays caused by material availability, weather, site conditions, customer changes, third-party vendors, permitting issues, scheduling conflicts, or events outside of our reasonable control.

By engaging our services, you acknowledge that welding, fabrication, installation, repair, and related metal work may involve project-specific conditions and variables that can affect timelines, pricing, and outcomes.

10. Third-Party Platforms

Our website, forms, communications, scheduling, email updates, and SMS messages may involve third-party platforms such as Go High Level, website hosting providers, analytics tools, payment processors, email platforms, SMS providers, or other software providers.

Stout’s Metal Products Inc. is not responsible for outages, errors, delays, policy changes, delivery issues, or technical problems caused by third-party platforms.

11. Privacy

Your use of our services is also governed by our Privacy Policy. We do not sell or share your personal information, including phone numbers, with third parties for marketing purposes.

12. Modifications

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

Your continued use of our website, services, or communications after changes are posted means you accept the updated Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

Stout’s Metal Products Inc.
222 Lincoln Ave
Collingswood, NJ 08108

Email: [email protected]
Phone: (856) 854-7938
Fax: (856) 854-4709

By using our services, you acknowledge that you have read and agree to these Terms of Service.

Effective: July 21, 2026