This Privacy Policy outlines how Stout’s Metal Products Inc. collects, uses, and protects your personal information. Your privacy is important to us, and we are committed to being transparent about our practices.

Information We Collect

We collect personal and project-related information to provide our welding, fabrication, and metal product services. This may include your name, business name, address, phone number, email address, project details, service requests, photos or files you submit, appointment information, communication history, and payment-related details where applicable.

We may collect this information through various methods, including website inquiry forms, quote request forms, direct communication by phone or email, appointment requests, Meta Lead forms, and website cookies to enhance your online experience.

How We Use Your Information

The information we collect is used to:

Respond to inquiries and quote requests.

Communicate with you about projects, estimates, appointments, service updates, and important notifications.

Provide welding, fabrication, repair, installation, and related metal product services.

Send transactional messages related to your inquiry, project, appointment, estimate, or service.

Send email updates about our business, services, or important announcements where applicable.

Manage customer relationships and project records.

Improve our services, website functionality, and customer experience.

How We Share Your Information

We do not sell, share, or rent your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our business and providing services. These providers may include:

Customer Relationship Management (CRM) platforms: To manage customer communications, inquiries, project details, appointments, and follow-up.

Go High Level and other email/SMS communication services: To send transactional messages, email updates, appointment reminders, service-related communications, and important notifications.

Google Analytics: A web analytics service that helps us understand how our website is used and allows us to improve your online experience.

Website, hosting, scheduling, and form platforms: To operate our website, collect inquiries, manage service requests, and communicate with customers.

Payment processors: To securely process payments where applicable.

Please note that any information shared with these services is for internal business, operational, customer service, or service delivery purposes only and is not sold or shared for external marketing purposes.

Important Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, scheduling, technology support, or project fulfillment, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Consent

By providing your phone number, you consent to receive text messages from Stout’s Metal Products Inc. These messages may include transactional communications such as appointment reminders, quote follow-up, project updates, service updates, and important notifications.

To stop receiving texts, reply “STOP” at any time. For help, reply “HELP.”

Message and data rates may apply. Message frequency varies.

Email Communications

By providing your email address, you consent to receive email communications from Stout’s Metal Products Inc. These may include responses to inquiries, quote information, project updates, service-related messages, and occasional business or service updates.

You may opt out of non-transactional email communications at any time by following the unsubscribe instructions included in the email or by contacting us directly.

Cookies and Tracking

Our website may use cookies, Google Analytics, Meta Pixel, and similar tracking technologies to understand site usage, improve website functionality, measure marketing performance, and enhance user experience.

You may be able to disable cookies through your browser settings, although some website features may not function properly as a result.

How We Protect Your Information

We take data security seriously and employ a variety of security measures to help protect your personal information. Any payment-related information is handled through secure, PCI-compliant platforms where applicable.

We will never give out your personal information without your express consent, except as outlined in the “How We Share Your Information” section for operational, service delivery, customer service, or legal purposes.

Your Rights

You have the right to:

Access and review the personal information we hold about you.

Request corrections or updates to your information.

Request the deletion of your personal data, subject to legal, business, or recordkeeping obligations.

Opt out of receiving non-transactional marketing communications from us at any time.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Stout’s Metal Products Inc.
222 Lincoln Ave
Collingswood, NJ 08108

Email: [email protected]
Phone: (856) 854-7938
Fax: (856) 854-4709

Effective: July 21, 2026